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Customer Service Advisor

Job Description:
High paced environment with handling of large volume of phone calls on a daily basis. Applicant must excel in communications skills, typing skills, and ability to multitask.
Job Duties:
Scheduling service appointments, update customers on vehicle status via phone/text/email, perform daily follow up calls to service customers to ensure they received excellent service, contact customers who have parts on order to schedule appointments. The individual will coordinate and work closely with Service Director and Service Advisors.
Job Requirements:
Excellent customer phone/receptionist skills. Excellent typing skills and basic computer experience. Basic automotive knowledge is helpful, but not required. Willingness to work as a team with others.

Schedule:
- Monday-Friday
- 8 hour shift
- Day shift - no nights
Benefits:
- Health insurance
- Paid time off
- Dental insurance'
- 401(k)
- Vision insurance
- 401(k) matching
- Disability insurance
- Paid training
- Employee discount
- Profit sharing

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Automotive Parts Specialist

Day to day responsibilities include; assisting customers via phone and in store, stocking in parts, inventory of parts, placing orders, contacting customers when parts arrive, assisting technicians with ordering of parts. Basic automotive knowledge a plus. Computer and typing skills a must. No weekends, Monday through Friday work schedule.

- Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

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Contact

Bedford Chrysler Dodge Jeep Ram

7055 Lincoln Hwy
Directions Bedford, PA 15522-6739

  • Sales: (877) 492-1047
  • Service: (814) 310-0227
  • Parts: (877) 312-3963

Hours

  • Monday 08:30AM - 07:00PM
  • Tuesday 08:30AM - 07:00PM
  • Wednesday 08:30AM - 05:00PM
  • Thursday 08:30AM - 07:00PM
  • Friday 08:30AM - 07:00PM
  • Saturday 08:30AM - 03:00PM
  • Sunday Closed